SMS Terms

Last updated: 20 September 2026

This policy covers text messages sent by Dunoz Micro International through its FlowSprint service, on behalf of the businesses that use it. It is separate from, and additional to, any policy of the business you called.

Who is messaging you?

Messages identify the business you telephoned, for example a dental practice, a salon, or a plumbing company. Dunoz Micro International delivers them on behalf of that business.

How you came to be messaged

You receive a message only after you place a telephone call to a business that uses FlowSprint. If that call is not answered, we send a text back to the number you called from so you can say what you need and book an appointment, rather than waiting for a callback.

Calling the business is what establishes consent. We do not message numbers that have not called the business. We do not buy, rent, share, or sell phone numbers, and we do not send marketing or promotional messages.

How many messages to expect

Booking an appointment usually takes three to six messages. After the visit you may receive an invoice, one request for feedback, and one check-in confirming the work held. Message frequency varies with the conversation.

Message and data rates may apply, according to your mobile plan. We do not charge for messages.

Automated messaging

Replies are drafted with the help of an AI assistant. It operates within limits set by the business: it cannot quote prices, cannot give clinical, legal, or technical advice, and can only offer genuinely available appointment times. If you ask to speak to a person, or if anything you describe sounds unsafe, the conversation is handed to a human straight away.

If the business you called is a law firm

Text messages arranged through FlowSprint do not create an attorney-client relationship. Nothing in them is legal advice, and no attorney has reviewed your situation.

Please do not send details of your case by text. Use these messages only to arrange a time to speak. Before a firm can advise you it must check for conflicts with its existing clients, and that cannot happen over text.

The assistant that drafts replies cannot give legal advice, comment on the strength of a matter, quote fees, or promise that the firm will take your case. It can only arrange a consultation.

You receive these messages because you telephoned the firm. We do not contact people who have not called first.

Safety

If you report a gas smell, a carbon monoxide alarm, smoke, sparks, or an electric shock, the system stops trying to book anything, sends a brief safety instruction, and alerts a person at the business. In an emergency, leave the building and call 911.

Contact

Dunoz Micro International
support@dunozmicro.com